India’s per capita income is expected to double or even triple in the next 7-10 years, and people from various sectors such as IT, pharmaceuticals, architecture, law and construction are expected to spend more on hospitality. are. A growing middle class and an increasingly affluent and experience-oriented population make the hospitality industry a key area of growth and opportunity. Demand for premium services, personalized experiences, and innovative services will continue to grow, creating fertile ground for new career paths.
Here, Kunal Vasudeva, co-founder and managing director of the Indian School of Hospitality, shares five emerging careers that are redefining the hospitality industry and shaping its future.
1. Experience the architect
Today’s world values experiences over possessions, and experience architects are at the forefront of this change. These professionals do more than just provide standard hospitality services. We create memorable experiences hand-picked to suit your personal tastes. Whether designing a bespoke wellness retreat, a special culinary journey, or an immersive cultural tour, experience architects use insights from design thinking to craft stories that deeply resonate with guests.
Their role involves understanding consumer behavior, anticipating trends, and being creative to set new benchmarks in customer engagement. Experience architects elevate the hospitality experience to an art form by making each guest interaction unique and impactful.
2. Global Mobility Manager
As globalization makes the world more connected, the role of a global mobility manager is becoming increasingly important. These professionals handle the complexities of international travel and relocation, ensuring corporate clients, expatriates, and leisure travelers experience a seamless transition. From managing travel arrangements and visa requirements to coordinating accommodations and local support, Global Mobility Managers play a key role in enhancing your travel experience.
Their expertise is particularly valuable in the corporate sector, where efficient mobility solutions are essential to support global business operations. These managers help hospitality brands build loyalty among globally conscious customers by ensuring a smooth and enjoyable travel experience.
3. Design Thinking Strategist
As consumer expectations continue to evolve, the need for innovative service delivery models in hospitality has never been greater. Design Thinking Strategists bring a new perspective to how services are conceptualized and implemented. They focus on understanding user needs and preferences and leveraging empathy, creativity, and problem-solving skills to develop customer-centric solutions.
Whether it’s rethinking hotel lobby layouts, creating intuitive digital interfaces for reservation services, or developing new ways to engage with guests, design thinking strategists lead the transformation of traditional hospitality practices. . Their approach increases customer satisfaction and fosters brand loyalty by providing a superior, personalized experience.
4. Sustainability Specialist
As economies mature, aligning business practices with environmental, social, and governance (ESG) standards and the Sustainable Development Goals (SDGs) becomes essential. Sustainability professionals in the hospitality industry play a vital role in integrating these principles into daily operations. They oversee a wide range of initiatives, including designing energy-efficient buildings, implementing waste reduction programs, and sourcing sustainable materials and raw materials.
Their efforts help hospitality companies ensure they meet the demands of environmentally conscious consumers and establish industry benchmarks for responsible practices. These experts help hospitality brands strengthen their corporate responsibility and make a positive contribution to the environment by driving sustainability initiatives. Their skills in promoting ethical governance and sustainability have made them highly sought after in the hospitality industry and a variety of other industries such as real estate, retail, and corporate.
5. Culinary Entrepreneurial Leaders
India’s culinary scene is thriving, with a growing desire for diverse and quality dining experiences. Entrepreneurial leaders in the culinary world are at the center of this evolution, pushing the boundaries of traditional food and beverage service. More than just chefs, these professionals are innovators and business leaders who create unique dining concepts, launch food tech startups, and build gourmet brands that cater to the most sophisticated palates.
They understand market trends, consumer preferences, and the food business, blending culinary artistry with strategic thinking. By introducing new flavors, sustainable ingredients and innovative cooking techniques, leading culinary entrepreneurs are creating new trends and shaping the future of dining in India.
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conclusion
As the Indian economy continues to grow and per capita income increases, the hospitality industry stands out as a key sector where consumers increasingly choose to spend. With inbound and domestic tourism projected to grow at an annual growth rate of 15%, opportunities for the hospitality industry are expanding at an unprecedented rate. These new careers, focused on innovation, sustainability, and creating personalized experiences, are driving this transformation. Hospitality graduates equipped with the skills to take on these roles will play a key role in shaping the future of the industry, ensuring it remains the backbone of the Indian economy and an important part of everyday life. .
Publisher:
Divya Chopra
Publication date:
October 20, 2024
