The telemedicine industry has grown significantly due to increased adoption of digital services by consumers. Currently, remote monitoring facilities are useful for providing medicines and health counseling. Individuals can now receive the best treatment from the comfort of their own home.
As a result, there is an increasing demand for entry-level professionals who have a strong foundation of medical knowledge, are tech-savvy, and can easily adapt to the latest telehealth technologies. But before you envision a career in this field, read on to understand the in-demand roles, skills, knowledge, salary, and other details.
Roles required of new graduates
Nitin Barekere, VP-HR at Omega Healthcare, says roles like telehealth coordinators, virtual medical assistants, and digital health technicians are currently the most in-demand occupations in the industry. These professionals play a critical role in ensuring smooth operations and an improved patient experience, bridging the gap between technology and healthcare delivery, and providing patients with an alternative to in-person physician visits. he explains.
Seema Vijay Singh, senior vice president of people and culture at MediBuddy, said that because healthcare is an expertise-driven field, talent requirements have a deep impact that not only defines and enhances the quality of care delivered through the platform. It says it includes highly qualified doctors who understand. Collaborate with software development teams to help understand healthcare processes and workflows.
In addition to doctors, engineers and management graduates are also accepted if they have a relevant health science related degree or diploma. Those with clinical experience and the ability to have informed conversations with the entire network of partners, including pharmacies, labs, hospitals, physicians, as well as customers and their families, will also be hired, she added.
Skill requirements to perform these roles
As for the skills needed to be successful in these roles, Balekele says new graduates entering the telemedicine industry need to have both technical and soft skills. On the technical side, he says being familiar with telemedicine software, cloud computing, medical data analysis expertise, and AI and machine learning algorithms is highly beneficial. Non-technical skills such as effective communication, empathy, ethical awareness, and cultural competency are important for engaging with patients and successfully navigating the digital healthcare environment. In addition to earning a degree in health sciences and related fields, Singh says students need to invest in learning how to work with data. Data visualization tools like Tableau and Power BI and statistical programming languages like Python and R can help improve profitability. She also believes that the use of generative AI is not limited to software engineers. That understanding is critical to the role of the entire industry.
Campus recruitment trends and expected salaries
Amid the current war for talent, particularly since the outbreak of Covid-19, campuses have seen a significant increase in hiring for entry-level positions in the telemedicine industry, Balekele said. He said that in addition to organizations rapidly offering more virtual health services, government initiatives and plans to provide virtual health services to patients will also lead to further job creation in this field, with more on-campus He said it was promoting employment.
In terms of salary expectations, he said, telemedicine specialists typically earn between Rs 250,000 and Rs 500,000 per year, depending on the job, location, experience and core specialty. That being said, those with degrees in medicine or physician examination and very niche skills can receive higher compensation packages.
Singh said entry-level salaries range from Rs 300,000 to Rs 600,000 per year for jobs that involve talking to a network of partners, managing repeatable, predefined processes, and are more akin to medical assisting jobs. It is said that there is a possibility.
MediBuddy also recruits from top engineering and business management colleges such as BITs, IITs, and IIMs (Healthcare Management Graduates) for management positions. The salaries offered here are based on campus compensation as defined by these institutions.
If there is a freelance opportunity
In healthcare, the quality of service provided to customers is paramount. Soh Shin says service-based engagement and freelance work in healthcare is a little different and more complex than other industries.
Although MediBuddy has consultants on a service contract basis, the people they work with have very deep and often long-term relationships. In addition, we are fully trained on quality-related standard operating processes defined by our internal team. “These quality control processes have enabled us to work with physicians, pharmacists, phlebotomists, nurses, and paramedic staff on a service delivery-based engagement model,” adds Singh.
